How long does it take for my order to ship?
After an order is received, it generally takes 1-3 business days before it is shipped out.
Will my order be shipped First Class or Priority?
Orders are usually shipped Priority.
Do you accept returns?
No, returns are not accepted. If you have any issues with the product(s) please notify me asap at admin@gemstatefood.com and I will work with you to resolve any issues.
Where are the candies prepared and freeze dried?
The candies are prepared and freeze-dried in my home.
Do you have a license to sell freeze dried candies?
Yes, I have a cottage foods business license.
What is a Cottage Foods Business?
A Cottage Foods business is a business that allows foods to be made in a person’s home or other designated location and sold directly
to a consumer. For more info on Cottage Foods visit https://cdhd.idaho.gov/pdfs/food/CottageFoodsFAQ.pdf
Is anything added to the candies before freeze drying them?
No, nothing is ever added to the candies before freeze-drying them.
What are the benefits of freeze-drying?
Freeze-dried food will last up to 25 years
Freeze drying does not shrink or toughen the food
Food retains flavor, color, and nutrition
Freeze drying maintains 97% of the nutritional value of the food
How does the freeze-drying process work?
1. Food is placed in the freeze dryer where it is frozen between -30° & -50°F.
2. Once frozen, the freeze dryer creates a vacuum in the food chamber.
3. As the food is gradually warmed, the water turns to vapor and evaporates out of the food.
4. The food is removed and placed in a vacuum-sealed container to ensure freshness until opened.
5. Once water is added to the food, it regains its original fresh flavor, aroma, texture, and appearance.